Manage and match customer references at scale
Identify and act on expansion signals
Set up automated referral programs
Capture proof from conversations with AI
Turn loyal customers into brand champions
Generate reviews and amplify customer voice
AI-native journeys that accelerate time-to-value
Success plans and next-best actions
Streamline the creation of any customer facing document
Latest insights and best practices
Upcoming events and on-demand content
Celebrate customer-led growth leaders
Review plans, watch recap, and engage with speakers
Comprehensive guide to customer marketing
Templates from the EverAfter Success Stack library
Key terms and definitions
Framework and guide to customer-led growth
The new operating system for Customer-Led Growth. Vibe-code any customer outcome, run 100+ post-sale AI agents, and connect to the stack your team already uses.
Stop running customer marketing and customer success on parallel tracks.
AI agents underneath every program. No new headcount.
NRR moves when programs compound on the same data.








Describe what you want. AI Studio builds it. Publish it inside your customer hub in minutes, not weeks.
Each AI teammate owns one program, from onboarding and adoption to references and renewals. It decides the next step for each account, takes it, and brings your people in when an account needs a person.
We’ve built 20+ AI teammates. Meet 10 of them below.
Keeps your customer community active, moderated and full of insight.
Finds your top advocates, runs campaigns and rewards, and tracks the impact.
Matches the right customer reference to every active deal.
Turns a goal into a complete customer marketing campaign, ready to run.
Turns engagement data into clear reports and revenue impact.
Ask anything and get the right match: healthcare case studies, deal references or customer stories.
Pushes the most valuable next step for every account.
Guides new accounts from kickoff to go-live and keeps every plan moving.
Surfaces advocates from community, NPS and reviews when they are ready.
Spots features that go unused and sends the right tip, in-app or by email.
Builds the renewal plan from health, usage and NPS, and keeps it on track.
The Pulse conference film. Every customer program, every agent, every integration.
See how Base helps you turn customers into your best growth channel.
Book a demoWe'll tailor the demo to your priorities, but most sessions cover how Base helps teams activate customers across advocacy, references, community, referrals, reviews, loyalty, onboarding, expansion, and lifecycle programs — all connected to your customer data.
The best fit depends on your goals. Customer Marketing, CS, Sales, RevOps, Community, Product Marketing, and Growth leaders often join because Base supports cross-functional customer engagement and revenue impact.
No. Advocacy and references are core use cases, but Base is built as a broader customer engagement platform. Teams also use Base for community, referrals, reviews, loyalty programs, learning journeys, onboarding, success plans, upsell campaigns, and customer-led growth motions.
Yes. Base is designed to work with your existing GTM and customer data stack, including CRM, customer success, support, community, product analytics, content, and business intelligence systems.
Not for most use cases. Base enables teams to create, manage, and personalize customer programs and customer-facing experiences without relying on engineering for every change.
Base helps connect customer engagement to business outcomes like pipeline influence, revenue attribution, reference fulfillment, referrals, expansion opportunities, retention impact, program engagement, and ROI.