It’s been both a challenging and an exciting year for Customer Marketing, as the practice continues on its evolutionary path towards Customer-Led Growth. In spite and perhaps in light of the current economy, we’re seeing more companies catch on and embrace the strategy, as practitioners are proving their programs’ worth in growth – on every plane. From an overall improved experience, to advocacy, to revenue, retention, references and beyond, every win calls for a celebration. We’re proud to be spotlighting our industry’s MVPs and highlighting the top thought leaders in Customer Marketing and Advocacy.             

Gal Biran CEO and Co-founder, Base

Over the past decade, our journey in customer marketing has been a testament to resilience, innovation, and the unwavering commitment to customer-led growth. In a landscape marked by challenges, we've not just weathered storms but emerged stronger, demonstrating the profound impact of customer-centric strategies. It's time to celebrate the trailblazers and visionaries who have propelled our industry forward. Each success story, whether in enhanced customer experiences, advocacy, revenue generation, retention, or beyond, is a triumph for our community.

Kalina Bryant Chief Evangelist, Base