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Join the Base AI Team

We're building the AI Engagement OS that redefines how modern B2B companies grow through their customers. Join us to shape a future where every customer relationship becomes a source of lasting, compounding growth.

Open Positions

Head of Revenue

Sales · San Francisco, California

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AI-Native Growth Marketing Manager

Marketing · San Francisco, California (Hybrid)

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About the Role

We're looking for our second marketing hire, a strong, independent, and execution-oriented marketer who can work closely with Adi, our Marketing Director, to help push the marketing function forward with real ownership.

This is a hands-on role for someone with at least 3 years of B2B tech marketing experience who wants broad ownership across modern marketing, including demand generation, content, product marketing, events, webinars, lifecycle programs, campaign operations, and GTM initiatives.

You'll work closely with leadership on everything from campaign strategy and messaging to content creation, operational execution, event coordination, performance analysis, and launch management.

As Base AI brings together two products, two audiences, and a new market category, we need someone who is excited to help us crack our go-to-market motion, sharpen our positioning, and establish Base as a market leader.

We're specifically looking for someone who naturally uses AI to move faster, think better, create stronger work, and execute at a high level across everything they do.

What You'll Do

In this role, you'll help:

  • Manage demand generation activities across multiple channels and platforms.
  • Build and launch marketing campaigns end-to-end, from planning and messaging to execution, distribution, and reporting.
  • Support webinars, virtual events, field marketing initiatives, and campaign launches.
  • Create content across LinkedIn, blogs, email, landing pages, presentations, campaign assets, and sales enablement materials.
  • Work confidently across CRM, marketing automation, website, video, design, analytics, and AI platforms, including Salesforce, HubSpot, Webflow, Figma, ChatGPT, Claude, Gemini, and other AI tools.
  • Support campaign setup, lead tracking, reporting, attribution, and GTM workflows.
  • Manage and update website content, landing pages, and campaign pages.
  • Support website content, SEO, AEO, and website administration.
  • Create, adapt, and collaborate on marketing assets, presentations, landing page layouts, and campaign visuals.
  • Manage and optimize paid campaigns and distribution efforts.
  • Analyze campaign performance and identify opportunities to improve results.
  • Coordinate launches, workflows, and campaign execution across platforms and teams.
  • Collaborate with Sales, Product, and Customer Success teams to improve content, messaging, and campaign effectiveness.
  • Use AI to accelerate research, content creation, analysis, creative iteration, campaign planning, and operational execution.
  • Work with Israel-based teams on a daily basis.
  • Work in a startup environment, wearing many hats, switching between priorities, and maintaining high-output operations.

This role is ideal for someone who enjoys both creativity and execution, someone who likes turning ideas into shipped campaigns and appreciates ownership, goal setting, and measurable outcomes.

Who You Are

You're highly curious, resourceful, and eager to learn, and the B2B space excites you.

You're independent, proactive, and comfortable figuring things out without waiting for step-by-step instructions.

You have at least 3 years of experience in B2B tech marketing. This is a must.

You have experience in growth marketing, content, campaign execution, demand generation, product marketing, or startup marketing environments.

You have strong hands-on experience working with modern marketing and GTM tools, especially Salesforce, HubSpot, Webflow, and Figma.

You are extremely AI-native in how you think and work. You actively use tools such as ChatGPT, Claude, Gemini, and other AI platforms as part of your day-to-day workflow. The broader your AI tech stack, and the more naturally you use AI to research, create, analyze, iterate, and execute, the better.

You're comfortable learning new systems quickly, whether that's campaign tools, CRM platforms, website platforms, video platforms, design environments, analytics tools, or AI workflows.

You enjoy moving quickly, working across multiple parts of marketing, and operating beyond one narrow lane.

You've worked in a global tech startup and understand the intensity, frequent changes, complexity, and cross-functional collaboration that come with it.

Most importantly, you care about quality, ownership, speed, and continuous improvement.

We work in a hybrid model with 2 days from the office.

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Strategic Account Manager

Customer Success · US

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Strategic Account Manager

We’re looking for a commercially minded and AI-native Strategic Account Manager to manage enterprise and mid-market customer relationships through a combination of strategic engagement, AI-assisted customer operations, and scalable growth motions.

This role sits within the Customer Success organization and owns strategic alignment for success, executive relationships, and commercial health of a portfolio of enterprise customers. This role is focused on:

  • Driving long-term customer growth through executive alignment, data-driven account planning, AI-assisted customer engagement, and measurable business impact at scale
  • QBRs, strategic account planning, and scalable customer engagement programs powered by AI, automation, and customer signals
  • Maintain strong executive and stakeholder alignment
  • Expansion and upsell opportunities
  • Renewal strategy, coordination, and commercial ownership
  • Technical fluency and comfort discussing integrations, AI workflows, analytics, and platform capabilities with customers

What You’ll Do

Strategic Account Management

  • Manage strategic relationships across mid-market and enterprise customer accounts, balancing high-touch executive engagement with scalable, AI-assisted customer management practices
  • Lead QBRs, strategic account reviews, and executive alignment conversations
  • Develop data-driven account plans aligned to customer priorities, product adoption signals, and business goals
  • Identify expansion opportunities and partner with Sales leadership when needed
  • Build scalable account management motions leveraging AI agents, automation, customer intelligence, and lifecycle signals to proactively identify risks and growth opportunities

Expansion

  • Identify and drive upsell and cross-sell opportunities across existing customer accounts
  • Partner with customers on account plans aligned to business priorities, adoption trends, and organizational goals
  • Lead solution-oriented customer conversations around integrations, APIs, analytics, AI workflows, and platform capabilities, partnering with Product or Engineering teams when needed
  • Leverage AI-driven workflows and customer signals within Base.ai to proactively drive adoption, expansion, and customer outcomes at scale

Renewals

  • Drive scalable renewal and expansion motions using customer health signals, AI-assisted prioritization, lifecycle automation, and executive alignment
  • Own stakeholder alignment, documentation, and commercial follow-through
  • Partner with leadership on commercial discussions and strategic account opportunities when needed

What We’re Looking For

This role is ideal for someone excited about modern Account Management powered by AI-assisted workflows, scalable customer operations, and proactive lifecycle engagement.

  • 5+ years in Account Management, Customer Success, or post-sales SaaS roles with commercial responsibility and experience managing mid-market or enterprise customers
  • Proven experience growing revenue within existing customer accounts and leading strategic customer conversations, QBRs, and executive relationships
  • Strong customer-facing communication skills and comfort discussing integrations, APIs, AI workflows, analytics, and platform capabilities with customers
  • Highly proactive, systems-oriented, cross-functional, and comfortable operating in a fast-moving AI-first startup environment
  • Experience in customer marketing, advocacy, community platforms, or onboarding programs is a plus
  • Excited about building scalable customer engagement models using AI, automation, and customer intelligence

Location

  • US-based; Bay Area candidates strongly preferred
  • Hybrid expectation for Bay Area employees: 2 days/week in our Palo Alto office
  • Minimal travel required
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Technical Customer Success Manager

Customer Success · US

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We’re looking for a technically minded, AI-forward Customer Success Manager to help customers build AI-first customer programs and maximize value from the Base platform through a combination of strategic guidance, workflow design, platform configuration, and hands-on solution delivery.

This role sits at the intersection of Customer Success, Solutions Consulting, and implementation. You'll help customers identify opportunities for AI-powered scale and growth, design solutions, launch new use cases, and continuously expand the value they receive from the platform.

What You'll Do

Customer Success & Solutions

  • Manage a portfolio of customer accounts
  • Understand customer goals, workflows, and business objectives
  • Drive adoption, value realization, and long-term customer success
  • Identify opportunities to improve customer outcomes through new AI insights, Agents, workflows, modules, and use cases
  • Act as a trusted advisor and partner to customer stakeholders
  • Train and enable customers on platform capabilities and best practices
  • Innovate and help companies create GOAT-level customer programs and experiences.

Solution Design & Implementation

  • Design customer experiences and programs with our vibe-coding studio and agentic/standard workflows and automations within the platform
  • Independently lead basic integrations, smaller implementations, module launches, and expansion projects
  • Partner with onboarding resources on larger or more complex deployments, and with R&D teams when advanced technical support is required

Scalable Customer Operations

  • Leverage AI tools and automation to increase productivity and customer impact
  • Identify Customer Success Qualified Leads (CSQLs) and expansion opportunities
  • Surface customer feedback, product gaps, and emerging use cases to internal teams
  • Contribute ideas that help scale customer success operations through AI and automation

What We're Looking For

  • 4+ years of experience in Technical Customer Success, Solutions Consulting, Professional Services, Solutions Engineering, Technical Account Management, or similar customer-facing roles in tech companies
  • A blend of technical expertise (integrations, CRM implementation, software configuration) and project management skills
  • Strong consultative problem-solving skills and the ability to translate customer goals into practical solutions
  • Strong communication skills and confidence working directly with customers
  • Comfortable operating independently in a fast-moving environment
  • Curious, proactive, and eager to learn new technologies and use cases
  • Experience with customer marketing, advocacy, community, scaled/digital CS program, or RevOps/CSOps — a plus!

Location

  • US-based
  • Minimal travel required
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Don’t see a role that fits? Send us your resume at careers@base.ai — we’re always looking for talented people.