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Turn Customers Into Your Best Growth Channel

Launch and scale referral programs powered by real customer signals - and track their direct impact on pipeline, revenue, and retention.

See referrals in action

Prove Your Value at Every Step

From identification to attribution — a complete referral engine.

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Auto-Identification & Nominations

Automatically identify customer advocates and enable manual or auto-triggered nominations to fuel your referral pipeline.

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Referral Forms & Campaigns

Launch referral forms, affiliate campaigns with UTM tracking, and outcome-based or step-based incentivization.

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Incentive Management

Full flexibility in incentive structures with zero-effort automated redemption for both referrers and referred customers.

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Attribution Tracking

Track from lead creation through closed-won deals within your CRM. Measure the full revenue impact of every referral.

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Analytics & ROI

Monitor cost per acquisition, referral conversion rates, and program ROI in real-time dashboards.

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Target the Right Customers at the Right Time

Launch referral campaigns automatically when customers hit key milestones — onboarding completion, positive feedback, contract renewal, or high NPS scores.

Referral campaign targeting
Referral campaign types

Distribute Across Every Channel

Give each advocate a unique referral link. Enable distribution via social media, email, and instant messaging. Capture leads through demo requests, trial signups, and event registrations.

Seamless CRM & Marketing Automation Integration

Connect with Salesforce, Marketo, HubSpot and more. Qualify leads automatically, track sales cycle impact, and measure revenue influence — all within your existing stack.

Referral CRM integrations
Referral incentive management

Incentives That Motivate Action

Design dual-sided rewards for referrers and referred customers. Create tiered reward systems for SQLs and closed-won deals. Offer discounts, gift cards, exclusive access, or loyalty points.

Track the Full Referral Funnel

Visualize your entire referral pipeline from advocate to closed deal. Measure CPA, conversion rates, and revenue attribution to prove program ROI.

Referral lead funnel

Ready to Scale Your Customer Programs?

See how Base helps you turn customers into your best growth channel.

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