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The AI Engagement OS for Customer-Led Growth
From automating references and advocacy to surfacing insights and engagement opportunities — Base's AI Agents never stop working to grow your customer relationships.
Facilitates and scales customer communities with AI-driven engagement, moderation, and insights.
Identifies top advocates, runs campaigns, manages rewards, and tracks advocacy impact.
Automatically identifies, matches, and manages customer references for active deals.
Turns a goal into a complete customer marketing campaign — from concept to execution-ready brief.
Turns customer engagement data into clear insights, reports, and revenue impact.
Ask anything and get the perfect match instantly — healthcare case studies, deal references, or customer stories.
Start with what you want. Whether it’s upsell & expansion, reference management, advocacy, community, or lifecycle marketing, Base can be your source of truth for customer data and AI-powered engagement.
Turn customer data into dynamic, personalized engagement. From onboarding to renewal, Base automates touchpoints that drive retention, expansion, and loyalty.
AI automatically surfaces the perfect customer for every deal — managing requests, approvals, and matching in seconds.
Build and scale your advocacy program with ease. Launch campaigns, track rewards, and spotlight your champions — while AI handles engagement, impact tracking, and ROI measurement.
Foster meaningful connections between customers, partners, and influencers in one AI-powered hub for discussions, insights, and collaboration — turning your community into a growth engine.
Use AI to analyze sentiment, identify buying signals, and transform customer feedback into proof that sells — from testimonials to battle cards and stories that move markets.
Ask anything — 'Show me a healthcare case study,' or 'Find a reference for this deal' — and CustomerBot delivers the perfect match, instantly.
Foster meaningful connections between customers, partners, and influencers in one AI-powered hub for discussions, insights, and collaboration — turning your community into a growth engine.
Use AI to analyze sentiment, identify buying signals, and transform customer feedback into proof that sells — from testimonials to battle cards and stories that move markets.
Use AI to analyze sentiment, identify buying signals, and transform customer feedback into proof that sells — from testimonials to battle cards and stories that move markets.
Use AI to analyze sentiment, identify buying signals, and transform customer feedback into proof that sells.
Ask anything and CustomerBot delivers the perfect match, instantly.
Turn customer data into dynamic, personalized engagement. From onboarding to renewal, Base automates touchpoints that drive retention, expansion, and loyalty.
AI automatically surfaces the perfect customer for every deal — managing requests, approvals, and matching in seconds.
Build and scale your advocacy program with ease. Launch campaigns, track rewards, and spotlight your champions — while AI handles engagement, impact tracking, and ROI measurement.
Foster meaningful connections between customers, partners, and influencers in one AI-powered hub for discussions, insights, and collaboration — turning your community into a growth engine.
Use AI to analyze sentiment, identify buying signals, and transform customer feedback into proof that sells — from testimonials to battle cards and stories that move markets.
Ask anything — 'Show me a healthcare case study,' or 'Find a reference for this deal' — and CustomerBot delivers the perfect match, instantly.
Track your most important customer success metrics.
Higher Average ACV
Conversion from Upsell Campaigns
Ask-to-reference Conversion
Discover how Base helps customers achieve these results →
Discover how Base helps customers achieve these results →
The Base Difference
Start with what matters most - growth. Whether you're focused on upsells, references, advocacy, community, or lifecycle intelligence — Base meets you where you are and grows with you.
When you're ready to scale customer impact, we'll help you get there.
Turn your data into action.
Bring every engagement touchpoint together to uncover the full story of your customers — and use it to drive growth.
Consolidate customer engagement data across teams
Build a unified, real-time customer view
Search, segment, and act instantly
Understand cross-journey engagement
Identify buying and risk signals
AI-driven actions and recommendations
Base empowers a continuous journey of understanding, engaging, growth activation, and retention. Learn how we're helping teams activate their customer data and influence revenue.
AES-256 encryption for all data at rest and in transit.
Annual audits ensure the highest security standards.
Role-based access with SSO and MFA support.
Complete audit trail for every action and event.
Base AI plugs into the tools you already use. You can automate without ripping and replacing.
Browse all integrations →
Base gives you the analytics and reporting tools to demonstrate the real business impact of customer marketing — from pipeline influence to retention improvements and beyond.
✓ Track customer-driven pipeline and revenue attribution
✓ Measure advocacy program ROI with real-time dashboards
✓ Monitor customer health scores and engagement trends
✓ Prove the impact of every customer marketing initiative
Improved Win Rate
Ask-to-refernece Conversion
Referral Win Rate
Worh of Reviews in Just 3 Months
AI that scales what humans do best — faster.
Base's AI modules streamline your daily operations, surface insights, and even execute tasks for you — so your team can focus on strategy and relationships.
Customer marketing is more than engagement — it’s a growth engine. Base helps every role in your organization identify opportunities, act on them, and prove impact.
Build an always-on growth engine powered by your customers. Unify data, prove ROI, and elevate customer marketing to the boardroom.
Automate campaigns, track performance, and expand influence across the lifecycle — all from a single AI-powered workspace.
Identify advocates, launch campaigns, and amplify authentic stories that move the market.
Transform feedback into positioning power — with insights, social proof, and customer stories you can use instantly.
Use customer data, signals, and AI-driven campaigns to guide users through onboarding, adoption, and value moments — without relying on 1:1 manual outreach.
Base keeps enablement content fresh, relevant, and tied to real customer outcomes — without manual upkeep.
"A Strong, Easy-to-Use Advocacy Platform with Room to Grow"
★ ★ ★ ★ ★
"A Powerful Advocacy Platform Backed by a Amazing Team"
"The best part about BASE is the ease of engaging and nurturing the advocacy community with a few clicks."
★ ★ ★ ★ ★
"Moving our Advocacy Community from an existing platform to Base"
★ ★ ★ ★ ★
"Moving our Advocacy Community from an existing platform to Base"
"It literally brings everything you need into one place and offers a host of automation features to simplify your life on a daily basis."
"An agile, fast and responsive loyalty and advocacy platform"
★ ★ ★ ★ ★
"Moving our Advocacy Community from an existing platform to Base"
Building and scaling your advocacy program is easy when you can manage campaigns, rewards, track, and report - all within one AI platform.
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