Join us for our Q2 quarterly product update webinar on May 13, 2025, at 9am PT / 12pm ET.
Here's a sneak peek of recent releases we will review:
- Integration Hub: A centralized management module within Base for more than 300 connectors and integrations.
- AI Automatic Content Tagging: New AI-generated tagging of UGC.
- Program Levels V1 (points-based): A new gamification feature where customers/advocates can advance through program tiers.
- Slackbot V2 (advanced search): Search customer attributes, content, recorded calls, and account data with a Slack prompt.
- Audiences: New targeting abilities and a unified experience.
- Engagement Score: AI-based scoring and insights across lifecycle and touchpoints.
- New & improved Admin portal design
