Quarterly Customer Product Update

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Join us for our Q2 quarterly product update webinar on May 13, 2025, at 9am PT / 12pm ET. 

Here's a sneak peek of recent releases we will review:  

  • Integration Hub: A centralized management module within Base for more than 300 connectors and integrations, making it easier to connect and sync data between Base and other platforms such as CS, Snowflake, BI, events, social networks, and more.

  • AI Automatic Content Tagging: New AI-generated tagging of UGC.  

  • Program Levels V1 (points-based): A new gamification feature where customers/advocates can advance through various program tiers/levels based on the points they accumulate, encouraging continuous engagement and rewarding consistent interaction.

  • Slackbot V2 (advanced search): Ability to search with a Slack prompt all your customer attributes, content and use case, recorded calls, and account data.

  • Audiences: New targeting abilities and a unified experience for managing all your campaign targeting/audiences.

  • Engagement Score: AI-based scoring and insights for customers/advocates across their lifecycle and touchpoints.

  • New & improved Admin portal design

  • And more!

Our team's been busy - don't miss out on all the new releases and improvements they've been working on. Register today to get front row seats to what's on the roadmap as well!