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Celebrating the TOP 100 Leaders Driving Customer-Led Growth.

#TOP100CLG26

CMA 2026-1

Vote for the 2026 TOP 100 CLG Leader

What started as the CMA 100, celebrating excellence in Customer Marketing and Advocacy, has evolved.

Today, the most impactful growth happens when customer engagement, success, advocacy, and community work together across the lifecycle.

That’s why the awards are now the TOP 100 CLG - Customer-Led Growth.

Cast your vote and help recognize the leaders turning customer relationships into real business growth.

Your Top Customer-Led Growth Influencers & Strategists of 2026

Ciana Abdollahian
Senior Director, Customer Marketing & Community, Snyk
Oksana Acar
Marketing Strategist Manager, EMEA, Arrow Electronics
Allison ADELISE
Co-founder & CEO, Fondatris
Rona Aharonson
Head of CLG Programs, Base
Warsan Ahmed
Senior Customer Marketing Manager, JumpCloud
Nate Alcorn
Manager, CX Operations, ZoomInfo
Krithika Anand
Customer Marketing, Rocketlane
Sheryn Anthes
Sr. Director of Customer Advocacy & Marketing, Vimeo
Umaima Anwar
Senior Customer Advocacy Specialist, Progress Software
Sydney Araya
Senior Customer Marketing Specialist, WalkMe
Sara Arecco
Head of Customer Success, Antavo Ltd
Luis Aristondo
Salesforce Administrator, Deep Instinct
Shalini Arya
Customer Success Manager, Blackdot Solution
Jon Ashley
Director of Customer Advocacy and Programs, Formerly Elastic
Kristen Auguste
Sr. Manager, Customer Advocacy Strategy, Siemens
Susan Aziz
Senior Manager, Customer Programs., Adobe
Ayman Badawi
Director of Customer Success, Channels & Partnerships, Obrela
Lara Baeckers
,
Hannah Baldwin
Global Customer Story Manager, Siemens
Kara Bankhead
Director of Customer Advocacy, NiCE
Shira Bar-Joseph
Project Manager, Appsflyer
Andrea Barbaro
Director of Customer Marketing, Veeam Software
Nir Barnatan
Director of Customer Services, Seemplicity
Peter Barton
, inEvidence
Margo Barysheva
Customer Success & Support Group Manager, Stream Security
Brad Bedford
Customer Marketing Manager, Adobe
Danielle Beeken
Director Customer Marketing and Community, NA
Jeff Benanto
Head of Customer Marketing & Advocacy, Extreme Networks
Nick Bennett
Founder/Marketer, NB Marketing
Parul Bhandari
CEO, CustomerXSuccess
Pankaj Bhardwaj
Senior Vice President, Global Customer support, Saviynt
Farhad Bharucha
,
Raman Bindra
,
Alissa Birkendahl
Senior Manager, Customer Advocacy (EMEA), ServiceNow
Elizabeth Blass
,
Virginia Bloom
Sr. Customer Success Manager, Aclaimant
Kristyn Boll
Customer Advocacy Manager, Cisco
Lily Borges
Customer Marketing Manager, KnowBe4
Yair Bortinger
Head of CS Ops, ControlUp
Lipika Brahma
Manager, Customer Success, lipika.brahma@getmaintainx.com
Michelle Brannan
,
Jennifer Braun
Director of Campaigns Marketing, Barracuda Networks
Kat Breeggemann
Founder, Digital Customer Success Consultant, Katalyst CX
Kelly Brenneman
, 1Password
Frederik Endsjo Brissle
,
Sydne Brodie
Product Marketing Manager, Customer Advocacy, ZoomInfo
Alex Browning
Head of Success, UpSlide
Josh Brzeszkiewicz
Principal Customer Success Manager, Zendesk
Antu Buck
Senior Director, Customer Marketing & Communuty, Gigamon
Kara Buckley
, Big Sky Communications
Denny Burda
CCO, River Consultancy Group
Sarah Burke
SR Manager Customer Experience, Mimecast
Brittany Busa
Director, Customer Advocacy, Snyk
Lacey Butler
Director, Customer Marketing & Advocacy, WalkMe
Shilpa Shetty C
Global Customer and Lifecycle Marketing, Coursera
Allison Caldrone
Director, Digital Customer Experience, Litera
Kelsee Campbell
Senior Customer Advocacy Program Manager, Autodesk
Reid Carlock
, IBM
Janie Carothers
Customer Marketing Specialist, Apptio
Brooke Carrie
Customer Success Manager, Team Lead, Printfection
Sarah Carro
Partner Experience Specialist, SUSE
Marco Carrubba
Head of CS, LinkedIn
MARCO CARRUBBA
☁ 🤖 Head of Customer Success - LinkedIn Learning Solutions, LinkedIn
Justin Chappell
Head of Digital Strategy, CX and Ops, OoneTrust
Vinay Chaturvedi
Chief Executive Officer, mindZvue
Alyse Chiariello
Director of Customer Marketing, Varicent
Christina Chook
Head of Operations, DOMI Earth
Emily Cid
, championhq.com
Michael Cifu
Sr. Manager, Customer Storytelling, Procore Technologies
Sil Cleary
Sr Program Manager, Community Experts, Adobe
Matt Clegg
Community Manager, Dassault Systemes
Mackenzie Clemens
Customer Advocacy Programs Manager, 201
Richard Clooke
Director, Customers & Communities, Broadcom
Katherine Cola
Senior Customer Marketing Manager, SailPoint
Alyson Cole
CX Digital Program Manager, ZoomInfo
Jillian Colon
Sr. Customer Digital Lifecycle Manager, Conductor LLC
Maria Colusi
Customer advocacy experience manager, Siemens
Tahjai Conkerite
,
Candice Connellan
Implementation Manager, Nexl
Spencer Cook
Customer Advocacy Manager, 156
Jacqui Cooper
Sr. Customer Marketing Manager, Highspot
Carly Copelovitch
, Meltwater Group
Emily Corbin
Sr. Community Manager, Adobe Acrobat
Nancy Di Cosola
Global Customer Marketing Manager, 183
Amanda Crocker
Senior Manager, Customer Advocacy, Cisco
Molly Crull
Senior Manager, Customer Marketing, Tipalti
Kelsie Cummings
Community Program Manager, Adobe
Joseph J. Currenti
, Digital Net Solutions
Nicholas D'Amato
Global Customer Marketing Manager, Cisco
Aubrie D'Angelo
Senior Product Marketing Manager, Customer Story Program, Seismic Software
Chris Dalton
Principal, Customer Marketing,, Gainsight
Stephanie Dam
Retention Marketing Manager, Adobe
Ryan Davidsen
VP Customer Success, ExtraHop Networks
Christine Davis
Customer Lifecycle, Augury
Lulu Dermeche
,
Anthony DeShazor
CEO & Chief Architect, Protia Revenue Systems
Katrina Desrosiers
Customer Marketing, 107
Dawn DeVirgilio
, ServiceNow
Anu Dhanuka
, Courseplay
Rachel Donner
, Snyk
Kevin Dunn
Director, Digital Programs & CX, Airtable
Anndria Dunston
,
Rebecca Dupont
Senior Manager, Customer Marketing, OpenTable
Amy Edelman
Principal Customer Marketing Manager, Ambience Healthcare
Dan Ennis
Director, Customer Success, Workato
Ejieme Eromosele
VP, Customer Growth, Quiq
Steven Esposito
Director of Customer Success, Beamery
Julia Fagelman
,
Kristi Faltorusso
CEO & Founder, KRISTI FALTORUSSO
Kristin Farwell
Manager, Adoption & Retention Marketing, Adobe
Cas Feder
Team Manager, Customer Advocacy, HubSpot
Dan Fennell
Senior Director of Product & Customer Marketing, ZoomInfo
Camila Ferreira
Customer Marketing Analyst, RD Station
Michael Ferrelli
Sr. Implementation Specialist, DoseMe
Olivier Fiaty-Amenouvor
Senior Strategic Customer Success Manager, Camunda, Inc
Julie Fox
Director of Digital and Scaled Customer Success, Hyland
Gina Frazee
Sr. Director Customer Experience & Adoption, UserTesting
Drew Frey
Director, Customer Experience Programs, Freyday LLC
Amber Frye
Director of Member Success, Alloy Labs
Sarah Gardner
, ExtraHop Networks
Himanshu Garg
Senior Director, Global Customer Renewals , Druva Data Solutions
Swati Garg
Founder & CEO, Melo Associates
Michael Garside
Sr Manager, Marketing Systems, BMC Software
Mark-Anthony Gaunt
Senior Marketing Manager, Customer Advocacy, NICE
Gauri Gautam
Associate Director, Customer Success, Exly(previously Myscoot)
Steve George
Sr. Manager Customer Advocacy and Marketing, Strada
Betsy Gilfillan
Sr CSM, Honeywell
Kelli Glass
, Cisco
Alexie Glover
Customer Marketing Consultant, Frank Advocacy
Kimberly Gonzales
Customer Marketing Manager, Action1
Jacqueline Gu
Senior Manager, Customer Marketing & Advocacy, Fastly
Daniela Cañedo Guichard
, Adobe
Kimberly Guthmann
Customer Marketing Specialist, Fortinet
Libby Gutierrez
VP of Customer Success, Barracuda
Kristen Hallen
Customer Marketing Manager, Filevine
Robin Hamilton
CEO, inEvidence
Letitia Handuc
Senior Customer Marketing Manager, Tastewise
Dave Hansen
Senior Global Customer Advocacy Program Manager, Siemens
Stephanie Hartsog
Senior Director, Customer Marketing, Seismic Software
Adva Alfasi Hay
Partner success manager, Silverfort
Brandi Hay
Senior Manager, Enterprise Customer Success, COMPLY
Kristen Hayer
CEP, The Success League
Vicki Hazzard
, ProTrainings
Michelle Heath
, Growth Street
Bridget Heaton
Head of Customer Marketing, Slack Technologies
Michelle Heimerl
Manager, Customer Advocacy - Team Lead, Smartsheet
Taylor Page Hendricks
Director, Customer & Growth Marketing, Kong
Austin Henline
Associate Digital Growth Manager, Okta
Kate Hickson
Director, inEvidence
Irwin Hipsman
Founder, Repetitos
Melanie Hitchcock
Customer Advocacy & Engagement Program Manager, Cornerstone
Sydney Hoareau
Customer Advocacy Manager, Prophix
Kristen Hofstede
Director, Customer Marketing, Carta
Jenny Hooks
Sr. Director, Global Customer Marketing, Cisco
Chad Horenfeldt
VP of Customer Success, PathFactory
Kristen Howard
Director, Customer and Community Marketing, Drata
https://www.linkedin.com/in/arunb1/
,
Amanda Huffman
Customer Success Implementation Manager, Outset Medical, Inc.
Alec Hulitzky
Senior Operations Specialist, Customer Advocacy, Seismic Software
Sara Huntley
Senior Director, Customer Advocacy, Arcadia
Lauren Irvin
Senior Manager, Customer Advocacy, Verint Systems Inc.
Christopher Irwin-Dudek
Vice President Corporate Communications, NiCE
Sneha Iyer
Lead, Business Value Consultant, Observe.AI
Abbi Jabson
, WalkMe
melissa jackson
, PointClickCare
Jessie Jacob
, Culture Amp
Alaura Jacobs
Senior Product Marketing Manager & Team Lead, Mitratech
Bharath Jagannath
,
Abigail St Jean
Advocacy Campaign Manager, Constant Contact
Ashleigh Jensen
,
Timothy Jervis
Manager Customer Reference and Advocacy, Avalara
Tricia Jessee
Implementation Manager, ClearPoint Strategy
Karthick JL
, Customer Success Compass
Paola Johnson
Manager, Customer & Community Marketing, Grafana Labs
Leah Johnstone
Director, Customer Advocacy, Palo Alto Networks
Jesleen Jose
, Port
Katya Kazantceva
Customer Advocacy Manager, Mews
Heidi kelley
Sr. Director Product Marketing, 32
Alex Kerman
Global Student Engagement Lead, Adobe
Pablo Kern
Senior Director Customer Success, Spryker Systems GmbH
Shae Killey
,
Tessa Klekas
Head of Customer Success, TRM labs
Kelsie Kleven
Senior Manager, Global Reference Manager, BMC Software
Heather Klinger
Senior Customer Loyalty Manager, Phenom
Mark Koh
Head, Global Customer Marketing, Broadcom
Zak Kress
Customer Experience Strategist, F5
Jennifer Krieger
Sr. Customer Engagement Marketing Manager, Krieger
Mohit Lal
COO/CCO, TruOps
Preston Lam
Customer Marketing Lead, Sisense
Emma Lamb
, xrecruiter
Sam Lawton
Head of CX, HowNow
Reggie Lee
, Meltwater Group
Brendan Leehe
Customer Marketing Manager, Higher Logic
Ward Lemmens
Customer Success Onboarding Manager, ALLPLAN
Gina Leranth
Sr. Director, Customer and Product Marketing, Paychex
Maria Leroy
Head of Customer Success, Churn Flip
Sara Leslie
Community Leader, ScienceLogic
Sharon Levin
Customer Marketing Manager, Radware
Carrie Lewis-Kemper
Sr Global Customer Marketing Manager, SAP
Brittany Lidgett
, KarmaCheck
Stephanie Lipcsik
Senior Manager, Customer Marketing, 186
Linda Lipovetsky
Sr. Client Success Leader, Vise
Thao Littler
Senior Customer Marketing Manager, Crunchtime
Jeff Livingston
Director of Client Advocacy, MAS and Canada, ADP
kim Lock
Senior Manager, Customer Marketing, Responsive
Suzanne Locke
Director, SOLIDWORKS Community and User Advocacy, Dassault Systemes SOLIDWORKS
Tish Looper
Co-Founder and VP of CS, MLSCinc.net
Amanda Lopez
Customer Advocacy Specialist, G&A Partners
Jennifer Lovejoy
Director Customer Marketing, HUMAN Security
Alyssa Lowe
Customer Success Manager, Tricentis
Sandra Lowe
Director, Global Customer Advocacy, SAP Concur
James Lustenader
Director, Customer Marketing, Planview, Inc.
Darbi Lynn
Director of Client Success, Ruuster
Maisa Maciorowski
, RD Station
Lauren Maddock
Digital Customer Success Director, Seismic
Kate Mahon
Director, Global Customer Advocacy, Cisco
Jill Mancuso
Director, Customer Marketing, Seismic Software
Swaroop Mandlik
Associate Director of Marketing, mindzvue Technology
Kara Manfredi
Senior Manager Sales Reference program, Sage
Nina Mcclure
Customer advocacy manager, Snyk
Molly (Callahan) McDevitt
Channel Partnerships Manager, Filevine
roger Mendoza
Customer Marketing Specialist, Gigamon
Stephanie Menz
, Snyk
Alana Merdzan
Customer Marketing & Advocacy, Netskope
Garrett Mesa
, Zappi
Erica Messenger
Director, Constant Contact
Gloria Michael
, The CX Men's Club
Melba Miles
Global Head of Customer Success & Digital Strategy, Miro
Eddie Miller
Co-Managing Director, Big Sky Communications
Gina Miller
Senior Manager, Customer Marketing and Advocacy, Picus Security
Kristin Miller
Customer Evidence Marketing Manager, PointClickCare
Pragya Mishra
AVP Customer Success, Courseplay
Aviral Misra
Senior Manager Customer Marketing, Cvent
Samantha Moeder
EXECUTIVE DIRECTOR, GLOBAL ACCOUNT DEVELOPMENT & CUSTOMER LOYALTY, 155
Cristina Moise
Customer Success Lead, SmartDreamers
Amber Monroe
SVP of Customer Experience, Paradigm
Cagla Mordeniz
, AppsFlyer Ltd
Cameron Moreau
Director, Lifecycle Marketing, Planful
Carolina Moretti
Account Director, Customer Advocacy Programs, Big Sky Communications
Sam Morris
Senior Quality Analyst, Samsara
Brittany Mullen
Sr. Director, BMC Software
Tom Mullett
Snr. Customer Advocacy Manager, Spectrum
Claire Murphy
Peer Reviews Program Manager, BMC Software
Danish Muti
Digital CS & AI Programs Manager, Vidyard
Radhika Narayanan
Customer Marketing Lead, Freshworks
Sumitra Narayanan
, Stanford University
Marie-Lou Nellhaus
Customer Marketing Manager, Slack Technologies
Antti Nevalainen
Founder/CEO, Land & Expand Academy
Erica Newell
Vice President of Customer Success, Full Circle Insights
Tracie Newton NEWTON
Customer Success Manager, evcoms ltd
Amy Ng
Sr. Consultant, Captivate Collective
Warigo Nganga
AI Integrator & Strategist, LiftCX
Andrew Nguyen
Director, Customer Marketing & Community, Starburst Data Inc
Andy Nickel
Sr. Sales Engineer, Deep Instinct
Uju Nweze
Head Consultant, Credible
Nora O'Keeffe
, Port
Andressa Oliveira
Senior Customer Marketing, RD Station
Cameron Olshansky
Head of Customer Marketing, Twindo
Steven Ongenaet
Head of Client Services, Nexl
Anat Oron
Customer Marketing Director, 23
Carolyn O’Reilly
Principal, Customer Marketing, Dun & Bradstreet
Colleen Padnos
Co-Managing Director, Big Sky Communications, Inc.
Michael Paine
Head of Customer Success, Infinity
Brittany Pais
, Lytho
Daniel Palay
Director, Customer Advocacy, Grafana Labs
Amy Pang
Senior Director, Head of Global Customer Marketing, Fortinet
Xenia Patron
Senior Customer Experience Program Manager, Salesloft
Amanda Peacock
Senior Customer Marketing Manager, Harness
Biancamaria Perini
Customer Marketing Specialist, CCH Tagetik
Majhon Phillips
Head of Services and Success, Americas, UpSlide
Helen Pitts
Director, Global Executive Customer Experience, Cisco
Sabina Pons
CEO & CCO, Growth Molecules
Bailey Popp
Sr. Customer Advocacy Manager, Netskope
Alessandro Pozza
, brevo.com
Natalie Gullatt Pratt
Customer Marketing Leader, Not Affiliated
Jonny Prestidge
Marketing Manager, NICE
Rachel Provan
CEO, Provan Success
Abhinav R
, Disprz
Lynda Raley
Director Customer Marketing, 200
Dallas Ramey
Director of Customer Success, Bold Penguin
Lauren Rappold
Sr Manager, Global Customer Marketing, Apptio, an IBM Company
Lydia Raven
Senior Customer Advocacy Manager, EMEA, Samsara
Yoselyn Rea
Senior Customer Advocacy Specialist, AuditBoard
Teuta Rechi
,
Jeff Reekers
, championhq.com
Eric Reese
Sr. Customer Marketing Manager, Snyk
Colleen Reidy
Director of Customer Advocacy, SentinelOne
Felicia Rella
CS pro, Open
Kate Reyes
Senior Customer Marketing Manager, Apptio, IBM
Lexi Rice
,
Rebecca Risse
Customer Marketing Manager, Total Expert
Callie Rojewski
, Captivate Collective
Kasia Roth
CS Team Leader, brevo.com
Adi Rozin
CS Ops, Optimove
Matthew Ruderman
Senior Manager, Customer Success, Prove Identity
Chloe Ryan
Group Manager, Customer Marketing, 154
Malin Rönnberg
CSM, Rillion
Dror Sabbag
VP of customer success, Surecomp
Talal Salameh
Senior Customer Marketing Manager, Vimeo
Jen Salazar
Director, Customer Marketing, Optro
Ciera Saldona
customer marketing reprenstative, Birdeye
Reno Samuel
Director, Customer Marketing and Advocacy, Infor
Raquel Devis Sanchis
Head of Strategic Programs, Global Customer References & Advocacy, 163
Nicole Saunders
Senior Director, Customer Strategy, Higher Logic
Laura Sawyer
Customer Advocacy Manager, Verint
Anna Scarbrough
Lead Customer Marketing & Advocacy, Culture Amp
Serena Schlaile
Head of Customer Marketing, Netradyne
Lauren Schwab
Customer Marketing Specialist-Webinars, Birdeye
Oren Schwaitzer
Director of Customer Success, Yotpo
Gianna Scorsone
, championhq.com
Andra Scott
Customer Marketing Analyst, Fortinet
James Scott
Senior Advisor & Fractional CCO | Customer Success, Growth Molecules‚Ñ¢
James Scutt
Head of Community, Customer Learning and Advocacy, Qualtrics
Nimerta Sekhon
Director of Revenue Marketing, Customer Expansion, Fivetran
Rima Sengupta
Customer Marketing Manager, Freshworks
Andrew Sevillia
, UiPath
Hyder Shariff
, Freshworks
Lisa Shehan
Client Success Director, Meltwater
Lisa Sheppard
Revenue Operations Manager, Antavo AI Loyalty Cloud
Kurt Shubert
, ExtraHop Networks
Verity Shuttleworth
Creative Services Lead, inEvidence
Ariadene Sikora
Senior Customer Marketing, RD Station
Eran Silverman
Employee, Silverfort
Mara Simonson
Sr. Program Manager, Digital Customer Success, Qualtrics
Irina Smirnova
Senior Customer Success Manager, Appsflyer
Bonnie Smith
Executive Customer Engagement Strategist, peakengagement.net
Ashley Smith
Customer Advocacy Manager, Huntress
Emily Smith
Manager, Customer Advocacy, ServiceTitan
Jasmine Spence
, brevo.com
Amy Stack
Customer Advocacy Manager, Augury
Chris Stallone
Manager, Community & Social Care, Constant Contact
Sonia Starova
Customer Advocacy Manager, Temenos
Bugs Subramaniam
Global Marketing Manager - Customer Reference COE, Lenovo
Bibi Sufiya
Channels Manager, 129
Meaghan Sullivan
Google Workspace Customer Programs Lead, Google
Amy Sulpizzo
Senior Manager, Customer Engagement | Customer Advisory Boards at Atlassian, Atlassian
Sai Swasthika
Customer Marketing Specialist, Freshworks
Damian Szczerba
Senior Reference Manager, 133
Jessica Szivos
VP CX, Provansuccess
Melissa Talbot
,
Laura Taylor
Senior Advocacy Director, inEvidence
Nicole Thomas
Director, Customer Marketing, Saviynt
Laura Thurman
Senior Director, Client Services, Big Sky Communications, a Ruder Finn Company
Alysa Turner
Senior Customer Community Manager, Snyk
Mariah Urueta
Scaled Customer Success Manager, Asana
Cate Vanasse
Director of Customer Marketing, Talkdesk
Elizabeth Vasconez
,
Manjusha Vattem
Manager - Customer Marketing, Freshworks
Dannah Vaughan
Director of Customer Success, Silverline Solutions
Bianca Del Vecchio
Managing Consultant, Head of Strategic & Enablement Services, Captivate Collective - A Spotlight Company
Subhashree Veeraraghavan
Senior Manager - Customer Marketing, Freshworks
Kamakshi Venkateswaran
Community Manager, Freshworks
Nick Venturella
Customer Marketing Manager, Watermark
Delia Visan
Founder & CS Consultant, Do you speak Customer Success?
Snigdha Vittaldev
Sr. Customer Advocacy Lead, Freshworks
Alyssa Vorhees
Principal Customer Advocacy Marketing Manager, Paychex
Tjitske de Vries
Community Content Manager, Malwarebytes
Manhar Walia
Director of Solutions Consulting, Wigmore IT Group
Sharon Warrington
Customer Advocacy Manager, 47
Melinda Watts
Marketing Manager, Cisco
Angela Wells
Senior Director, Customer Advocacy & Executive Programs, Splunk, a Cisco Company
Mike White
, Citrix
Anna Whiting
, Avalara
Scott Wilder
Global Head of Digital Self-Serve and Scale, LastPass
De'Edra Williams
Chief Customer Officer, Customer Success Revenue Frontier
Justin Woods
Customer Marketing Manager, Gong
Joanne Woolford
, Litera
LeeRon Yahalomi
,
Kyle Yantis
, PointClickCare
Deirdre Yee
Sr. Director, Customer Marketing, PTC
Tracie Zamiska
VP of Customer Success, HRlogics
Tomer Yair Zemel
Head of Customer Success, AC
Anika Zubair
Founder, The Customer Success Pro
Nicole Zuccaro
Sr. Manager, Customer Marketing, Zimperium
Yonatan Ashirov
, Silverfort
Stijn Smet
Head of Customer Success, Whale
Lydia Song
,
Taylor Watson
, Snyk
Justina Wu
, HackerOne