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AI Studio:
Vibe-Coding for Post-Sale Experiences

For the first time, post-sale teams can build branded, data-driven, customer-facing experiences, instantly, securely, and without engineers.

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★★★★★

“This is amazing! We finally have creative control over the customer experience.”

Director of Scaled CS

The Post-Sale Paradox

Customers demand more

ChangeAdaptationPersonalization

But post-sale teams are stuck

✕Waiting on developers
✕Limited by static tools
✕Disconnected from real customer data

The Value Gap

Experiences feel generic, slow, and irrelevant. And the impact is clear: delayed onboarding, missed adoption, and customers who never realize the value they were promised.

Introducing AI Studio

AI Studio unlocks a new era of customer-facing experiences. Post-sale teams can now design and launch interfaces that are branded, personalized, dynamic, and connected to real customer data - all in minutes, all without code.

AI Studio interface for building customer-facing experiences
AI Studio

Vibe-code any customer outcome.

Describe what you want. AI Studio builds it. Publish it inside your customer hub in minutes, not weeks.

Ready to see a personalized demo?

Now you can create any customer-facing experience your team imagines, securely connected to your data.

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The Impact

AI Studio transforms how customer-facing experiences are created and delivered.

Unlimited creation

No longer limited to ~20 widget types, teams can design any interface they imagine.

True personalization

Every experience adapts in real time, powered by company and customer data.

Enterprise confidence

Secure, compliant, and connected to the systems you already run on.

Empowered teams

CS and RevOps own the experience, while R&D focuses on innovation, not requests.

Organizational scale

Faster time-to-value, reduced churn, and resources saved across the board.

Welcome to the new post-sale world! Where customer experiences launch in minutes, powered by data, secured by design, branded with precision, and built to scale.

Frequently Asked Questions

How do I start using AI in Base?

Ask your admin to enable AI for your workspace. Then use AI Experts, AI Agents, and AI Studio to power customer-facing experiences, no code needed.

What can I do with AI on Base?

Add AI to every post-sale journey: onboarding, success plans, QBRs, renewals, adoption, and more. Surface answers, automate actions, and personalize experiences inside your interface.

Is my data secure?

Yes. Your data stays in your workspace, never trains public models, and is protected with enterprise-grade encryption and access controls.

Which AI models does Base use?

Choose between OpenAI or Google Vertex, with secure integrations and built-in guardrails for privacy and brand safety.

Can I decide where to use AI?

When AI is enabled, it powers your entire building experience, helping you build with the Studio, automate workflows with the Agents, and create Experts that enhance any part of the customer journey.

How does Base keep AI on-brand and accurate?

Base connects directly to your live data, content, and brand assets. This context allows AI to generate precise, up-to-date, and fully on-brand experiences, so every customer interaction feels consistent and trustworthy.

Do I need to code?

No. Base's AI platform is fully no-code. You can connect your knowledge sources, create AI Experts, automate customer journeys, and design personalized interfaces, all on your own.

How is AI usage priced?

AI capabilities run on a credit-based model.

Can't find AI in your account?

AI is off by default. Ask your admin to enable it under Workspace Settings → AI & Security.

Check out Base’s AI capabilities

AI Experts

Turn your knowledge base into real-time answers inside your product

  • Connect Zendesk, Intercom, Salesforce, or any content source
  • Deliver instant, accurate answers with clear citations
  • Keep content automatically up to date
  • Embed directly in your customer-facing interface
Learn more →

AI Agents

Automate actions across every customer journey

  • Trigger next steps based on data or user behavior
  • Draft updates, send messages, or assign tasks automatically
  • Control logic, timing, and permissions with precision
  • Scale customer operations with consistent, AI-powered execution
Learn more →

See AI Studio in action.

Discover how fast you can go from idea to live customer interface.

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