
Empowering Customer-Centricity: The Malwarebytes Journey
Social shares
10x
Fresh and unique testimonials
Malwarebytes is a leading cybersecurity company dedicated to protecting individuals and businesses from online threats. Founded in 2008, they provide advanced malware detection and removal solutions for millions of users worldwide.
Malwarebytes wanted to amplify customer voices and scale their advocacy efforts. They needed a platform to centralize customer engagement, drive social proof, and generate a steady stream of reviews and testimonials across major review sites.
With Base, Malwarebytes generated over 13,000 social shares, saw a 10x surge in third-party reviews on Gartner Peer Insights and G2, and collected 100+ fresh testimonials — transforming their customers into powerful brand advocates.
Base has been a fantastic tool for us. It has empowered us to reach out to our customers, work closely with them, and amplify their voices within our organization.
See how Base helps you turn customers into your best growth channel.
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