Building a Customer Advocacy Strategy

FREE ON-DEMAND WEBINAR

The success or failure of most Customer Advocacy initiatives comes down to one factor: Relevance. Please join us to hear from Liz Richardson and Deena Zenyk, both Co-Founders & Managing Partners at Captivate Collective. They will discuss how to build a strategy that leads to advocacy across the entire customer lifecycle.

Here’s exactly what you’ll learn:

• How to prioritize programs within the advocacy space, such as reviews, voice of the customer, customer references
• The relationship between customer advocacy and customer journey
• The key factor for the success or failure of most Customer Advocacy initiatives

Trust us, you don’t want to miss this session!
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• How to prioritize programs within the advocacy space, such as reviews, voice of the customer, customer references
• The relationship between customer advocacy and customer journey
• The key factor for the success or failure of most Customer Advocacy initiatives