How Customer-Led Growth is Fueling Community-Led Growth

Customer-led growth and community-led growth are two sides of the same motion. This on-demand session unpacks how a thriving customer community feeds advocacy, and how customer-led growth gives that community a clear path to revenue.

In this session you’ll learn how to:

• Connect community engagement to customer-led growth outcomes
• Turn active community members into advocates and references
• Build programs where community and advocacy compound over time
• Measure the revenue impact of community-led motions

• Customer-led growth fundamentals
• Community-led growth
• Customer advocacy
• Engagement and retention