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Best Practices
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July 28th | 9 AM PT / 12 PM ET

60 minutes | Virtual

Customer Engagement and Advocacy for a Virtual World

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Customer Engagement and Advocacy for a Virtual World

Engaging customers without in-person moments takes a different playbook. In this session, Kalina Bryant, Hannah Swanson, and Gal Biran share strategies for driving customer engagement and advocacy in a virtual-first world.

In this session you’ll learn how to:

  • Engage customers without relying on in-person events
  • Build virtual advocacy and community moments
  • Keep programs personal at a distance
  • Measure engagement in a virtual setting

Key Topics

  • Customer engagement
  • Customer advocacy
  • Virtual community
  • Digital programs

Speakers

Kalina Bryant

Head of Customer Advocacy

Asana

Gal Biran, Co-founder & CEO at Base AI

Gal Biran

Co-founder & CEO

Base AI

Hannah Swanson

Community & Customer Marketing Manager

Splash