Customer Strategies in Growth Companies

In this webinar, we cover the customer strategy in growth companies, the role of CCO, customer advocacy and more:

Alex Hesterberg, Chief Customer Officer at Delphix, and Gal Biran, CEO & Cofounder at Crowdvocate discuss hot topics in customer strategies, pandemic response and future planning, the importance of a CCO and more.

Alex has decades of experience at infrastructure, marketing and automation companies like Symantec, Riverbed, Sailthru and Turbonomic as they scaled through $100M and some up to $1B. He currently leads Delphix’s solution consulting, implementation, pre-sales, customer success, support, education, advocacy and other services functions.

Watch now to learn:

• What are the roles and responsibilities of a CCO.
• How to build a team and program in a growth company.
• Connecting marketing and customer success groups internally in order to maximize your Digital and “Long Tail” strategies.
• Some of the best methodologies in post-sale customer management.
• The importance of customer advocacy and delight.

Fill out the form below to watch this webinar now!

• What are the roles and responsibilities of a CCO.
• How to build a team and program in a growth company.
• Connecting marketing and customer success groups internally in order to maximize your Digital and “Long Tail” strategies.
• Some of the best methodologies in post-sale customer management.
• The importance of customer advocacy and delight.