Base.ai Expands Customer-Led Growth Capabilities with Acquisition of 3bears.ai

Base.ai Expands Customer-Led Growth Capabilities with Acquisition of 3bears.ai

[San Francisco, California] — [March 18, 2025] — Base.ai, a leading customer-led growth platform, today announced the acquisition of 3bears.ai, a cutting-edge company specializing in AI-driven behavioral analytics. This strategic acquisition strengthens Base.ai’s mission to empower organizations with unparalleled customer visibility, proactive engagement, and data-driven interventions that drive retention and growth.

With the integration of 3bears.ai, Base.ai now empowers organizations with an advanced solution to pinpoint key milestones in the customer journey and identify real-time pain points that can be addressed swiftly.

“We’re excited to join Base.ai on the mission to continue and push the boundaries of AI-driven customer engagement,” says Yonat Shain, Co-founder of 3bears.ai.

Enhancing Customer Engagement Through AI

This acquisition elevates Base.ai’s capabilities to help GTM leaders and teams achieve three pivotal outcomes:

1. Enhanced Customer Visibility Post-Sales: A 360-degree view of customer engagement and behavior, offering actionable insights to deepen digital relationships and increase retention.
2. AI-Driven Automation for Proactive Engagement: Automating recommendations based on behavioral indicators creates personalized and proactive customer experiences.
3. Empowering Marketers with Actionable Insights: Advanced analytics, journey tracking, and real-time engagement tools for marketing, revenue, and customer success teams.

“The customer journey doesn’t stop at acquisition. AI-based Lifecycle Marketing empowers a continuous journey of understanding, engaging, growth activation, and retention,” said Gal Biran, CEO and co-founder at Base.ai.

About Base.ai
Base.ai is the leading customer-led growth platform, empowering organizations to build stronger, more meaningful connections with their customers.

About 3bears.ai
3bears.ai specializes in AI-driven behavioral analytics designed to reduce churn and enhance customer engagement.

Media Contact:
Chia Turner
Director of Marketing
chia.turner@base.ai